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Customer Service - Life Insurance

Welcome Life Insurance Customers!

This section provides current Aurora life insurance customers with instant, 24-hour access to helpful service tips, answers to frequently asked questions, and commonly-used forms for a variety of changes.

Service Tips

Click here for service tips such as the best times to call, the mailing of your premium payments, and the convenience of electronic funds transfer.


Before you call in with a general question about your policy, click here first to see if the answer to your question is already provided.

Download Forms

You can download and print the Request for Change of Policy Record, Premium Billing Mode Election, and Request for Policy Loan forms to complete and mail in to Aurora.



We hope you find this section convenient, helpful and interesting.  Please be sure to visit us in the future.  We are planning to periodically add more information and new features.

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Copyright ©2000 Aurora National Life Assurance. All rights reserved. Site last modified: May 25th, 2002